Pattison Agriculture Limited is hiring a
Service Shift Manager (Evening) - Yorkton

Job Description:

• Position: Service Shift Manager
• Location: Yorkton, SK
• Shift: Monday-Friday 3:00 pm – 11:00 pm
• Responsibilities:
  • Assign/schedule all service department jobs for technicians based on their skills/knowledge
  • Motivate, inspire, and assist new and existing employees in their pursuit of excellence
  • Optimize shop efficiency and flow to avoid lost billable hours
  • Ensure effective communication and follow up with customers and employees
  • Identify opportunities for process improvement and training
  • Provide back up support for Service Business Manager in their absence
  • Direct/assist employees in diagnosis/troubleshooting of machine problems
  • Perform final checks/approvals on equipment before start of work order
  • Provide exceptional customer service consistently above standards
  • Assist service support staff in quoting repairs and maintaining accurate records
  • Build effective and productive team dynamics with all internal departments
  • Conduct safety meetings and encourage safe working habits

Requirements:

• Ability to operate vehicles/equipment used for diagnostic purposes
• 5+ years performing complex service repairs/maintenance
• Ability to lift at least 40 lbs repeatedly; 40-75 lbs on occasion.
• Ability to work flexible hours, varying shifts, weekends, and holidays
• Valid driver’s license required
• Ag Equipment Tech Journeyperson Certification/equivalent
• Expert knowledge of mechanical, electrical, and hydraulic systems used in the repair of ag/turf equipment
• Ability to use current business systems, working knowledge of computer functions and use

Benefits:

• Continued education and training for career development
• Opportunities for growth across 18 locations in Saskatchewan and Manitoba
• Competitive wages and comprehensive benefits
• Company matched pension and bonus eligibility
• Future career opportunities in Parts, Sales, Service, and more
• Purpose-driven organization focused on career evolution